Updated: October 9, 2026. App: Novi. Optional analytics and diagnostics described below apply to versions that offer these controls.
Novi is an AI-powered interactive fiction and role-play app operated by streamflow. This policy explains how we handle information when you use Novi and contact us. For privacy questions or requests, email dev.eva.woods@gmail.com.
| Information | Purpose |
|---|---|
| Guest account identifier, authentication credentials and account-related records | Create and authenticate your account, associate progress and credits with it, prevent unauthorized access, and process deletion requests. A guest account still has server-side records. |
| Prompts, messages, role descriptions, choices, story history, summaries, memory, progress, and generated text or images | Generate and continue stories, remember context, display your results, save progress and diagnose failed generation. |
| Profile preferences and content you choose to submit, such as names, avatar descriptions, creator drafts, selected images, comments and reports where those features are available | Personalize your experience, process the requested feature, publish content you explicitly choose to share, and moderate abuse. Some preferences remain on your device; content included in a request is transmitted to the service. |
| Purchase tokens, product and order identifiers, purchase status, credits, reservations, charges and refunds | Verify Google Play purchases, deliver credits, reconcile transactions, prevent duplicate fulfillment and handle disputes. Google processes your payment details; Novi does not receive your full card number or card security code. |
| Feature-use events, request and error information, timestamps, and network information such as IP addresses processed by our servers or hosting providers | Operate and secure the service, control abuse, measure feature use, investigate failures and maintain accounting integrity. |
| Support correspondence and information you provide to verify a request | Respond to questions, investigate reports and verify ownership before account or data changes. |
| Optional app-use and purchase events, app-instance identifiers, device/app details, and approximate location derived by Google from network information | When you enable usage analytics, Google Analytics for Firebase measures app use and Google Play purchases. Novi's custom events use fixed screen names and product identifiers, rather than your story text or authentication credentials. |
| Optional crash stack traces, installation identifiers, device/app details and diagnostic information | When you enable crash reports, Google Firebase Crashlytics helps identify crashes and improve stability. |
| Optional advertising identifiers and measurement signals | When you enable advertising measurement together with usage analytics, Google can use these signals to measure advertising performance. This version keeps personalized advertising signals disabled. |
Please do not enter passwords, payment card details, government identifiers, sensitive health information, or other people's private information into stories or AI prompts.
When you request AI generation, relevant prompts, story context, selected profile details and prior messages or summaries may be sent to AI service providers to produce the requested result. Processing may include text generation, context extraction, memory and image generation. Outputs and operational records may be stored to deliver results and investigate failed requests.
We use the following categories of service providers. They receive the information needed to perform their functions, subject to applicable data-protection obligations.
The information sent to an AI service depends on the feature and relevant story context. This policy does not give us permission to sell your private inputs or use them for unrelated advertising. Any additional use that requires notice or consent must be disclosed before that use. Contact us to ask which providers handle your request and for information about their retention and data-use terms.
We do not sell personal information. We disclose information where necessary to operate the service, comply with law, protect users or investigate misuse. If the business transfers to another operator, applicable notice and data-protection requirements apply. Content you intentionally publish or share may be accessible to other users or recipients; private story inputs are not automatically community posts.
Novi uses an internet connection. The current app does not request contacts, microphone, camera or precise-location permissions. If you select a file through a system picker, only the selected content is made available for that action. Versions with Firebase provide separate controls for usage analytics, crash reports and advertising measurement. These optional settings start off. Advertising measurement requires usage analytics and may use the Android advertising ID where available; it does not enable personalized advertising in this version.
You can decline optional collection and continue using Novi, or change your choices in Settings → Privacy Settings. Turning a setting off stops future collection under that setting; it does not by itself remove data already received by a provider. Optional collection is separate from the account, purchase and operational processing needed to provide the service. Contact us to request deletion of previously collected data.
Authentication information, preferences and cached content may be stored in app-private device storage. Data sent between Novi and its service is protected in transit using HTTPS. We restrict access to account data, but no system can guarantee absolute security. Uninstalling the app or clearing its storage does not by itself delete server records and may remove the credentials needed to access a guest account.
Account, story and saved-content records are retained while needed to provide your account and saved progress, unless you request deletion. Retention is also limited by the purposes described here and applicable law. We retain only the records needed for accounting, fraud prevention, payment disputes or legal obligations after deletion, with access restricted to those purposes.
We assess retention according to the sensitivity of the data, the purpose for keeping it, outstanding transactions or disputes and applicable legal requirements. You can request details about records retained following your deletion request. We handle verified privacy requests without undue delay and within the time required by applicable law; if an extension is permitted and necessary, we explain it.
In the app: open Settings → My Information → Delete Account and confirm. You must use the account you want to delete. If a generation, payment verification or credit settlement is in progress, finish or resolve it first; contact us if it cannot be resolved.
Without the app: email dev.eva.woods@gmail.com with the subject “Delete my Novi account”. Include your Novi user identifier if available. If you no longer have it, explain that in your request; we will help determine what limited information can verify ownership. Do not send account tokens, passwords or full payment-card information. A Google Play order reference may help with a purchased account, but is not by itself a guarantee of recovery or ownership.
Deletion disables access and removes associated private story sessions, memories, progress, creator drafts, uploaded media and community profile data from active service records. Comments are deleted or replaced with a deleted marker. Minimal financial and deletion-audit records, including an opaque account reference and transaction records, can remain for the purposes and periods in Section 5. Backup copies are handled as described in Section 5. Where a service provider holds data on our behalf, deletion requests are handled under the applicable processing arrangement and legal obligations. Deletion is irreversible and is not a refund request; see the Terms for purchase-related rights.
You may contact us to request access, correction, deletion or an explanation of how your data is handled. Depending on your location, you may also have rights to portability, restriction, objection, or withdrawal of consent, and to complain to a relevant data-protection authority. We verify requests proportionately and respond within applicable legal time limits. Withdrawing consent does not invalidate earlier lawful processing. Some data is necessary to provide the requested service.
Where applicable, we process information to perform our service agreement, fulfill legal obligations, pursue legitimate interests such as service security and fraud prevention, or with your consent where required. Because service providers may operate in countries other than yours, your information may be processed outside your country. Privacy laws there may differ. Where applicable law requires a transfer mechanism, we use the required contractual or other lawful safeguards. Contact us for information about the safeguards applicable to your data.
Your use of Novi must meet the age requirements imposed by applicable law and any age restrictions shown for the app in your region. Where you are a minor and the law permits you to use the service, a parent or legal guardian must provide any required permission and supervise your use. We do not knowingly collect personal information from children in violation of applicable law. If we learn that information was collected without legally required parental permission or from an ineligible child, we will take appropriate steps to delete it. If you believe a child has provided information in breach of Novi's eligibility rules, contact dev.eva.woods@gmail.com.
We update the effective date when this policy changes. For material changes, we provide appropriate notice and obtain consent when required. Contact dev.eva.woods@gmail.com for privacy, data deletion or other questions.